A knowledge base with everything you need to build an onboarding manual
Employee onboarding has never been easier with our simple, easy-to-use knowledge base software.
Why do you need an onboarding documentation system?
Using a knowledge base for employee onboarding creates a smoother and faster process for you and your new hire. It’s a place where all your training materials, company policies, and help guides are stored. There are many benefits to having a dedicated onboarding manual. Here are just some of the reasons why it’s helpful:
Speeds up the learning process
Using an onboarding knowledge base allows new employees to learn more quickly and efficiently. No need to wait for someone to explain a process - new hires can do this themselves. With clear information, explainer videos, and step-by-step guides, they can learn at their own pace.
Secure & easily accessible
New and existing employees can access all your onboarding materials and resources securely in one place – anytime and anywhere. It's easy to update and can be reused for future hires.
Gives new employees confidence
A self-service onboarding knowledge base gives new employees the confidence they need to thrive. They can find answers easily without needing to frequently ask questions.
Keeps training consistent
A knowledge base can help standardise the new hire experience. Everyone has the same information that they can easily access from one secure place. Having a knowledge base for employee onboarding ensures that all staff and new hires learn the same rules and processes.
Saves time for HR & managers
Having an easily accessible knowledge base, where FAQs and information are at your employees’ fingertips, can reduce workload for your HR and managers. This means no more repeating answers and getting distracted, freeing them up to focus on their existing workload.
Why choose KnowledgeBase for your company onboarding?
Our knowledge base has everything you need to ensure a smooth onboarding process for your new employees. From easy article creation to powerful search and smart organisation, everything is designed to make sharing your company knowledge simple. Your team can easily add and update information in minutes, and new employees can find the answers they need fast.
Brand it your way
You can customise your onboarding knowledge base with your company logo, primary brand colour and chosen icon style, so it reflects your business identity.
Use a custom domain
Every knowledge base includes a free customisable kbsite.io domain (for example, forge.kbsite.io). You can also use your own existing domain for a fully branded experience that matches your company website.
Keep your content organised
You can group your information into clear, easy-to-follow categories and subcategories, such as departments, topics, or stages of onboarding – making it simple for your users to find the information they need quickly and keeping your knowledge base neat, structured, and easy to navigate.
Provide step-by-step guides
Make learning easier with step-by-step guides for login setup, benefits enrolment, and CRM training. Our easy-to-use text formatting tool helps you create structures and clear content for your new employees to follow.
Add supporting content
Bring your onboarding knowledge base articles to life with rich media. Easily embed videos from YouTube or Vimeo, upload images to illustrate your content, and add links to internal and external training resources, making your onboarding content more engaging and easier to understand.
Safe and secure
Every knowledge base is protected with a built-in SSL, keeping your information private and users’ data secure – giving you peace of mind.
Access control
Manage access to your knowledge base by setting restrictions with usernames and passwords or IP address whitelisting. This ensures that only approved users can access and view your content, making it perfect for internal use.
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Show your new employees you’re serious about setting them up for success. Build your employee onboarding knowledge base with Webfactory today.
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