Insights, tips, and updates on knowledge base best practices
Read articles on product news, content strategy, and support tools.
How to use custom domains & branding in your knowledge base
3rd December 2025
In this blog, we’ll explain how to add your own custom name kbsite.io address or your own domain name and how you can brand your knowledge base to fit perfectly with your business website.
How to add videos & images into your Knowledge Base articles
18th November 2025
In this blog, we’ll show you how to add videos and images to your knowledge base website.
Use cases: 5 ways you can use a Knowledge Base
3rd November 2025
In this blog, we’ll look at 5 use cases where a knowledge base can make life easier for both your employees and customers.
How to build an employee onboarding knowledge base in 5 steps
10th October 2025
In this blog, we’ll explain how to build your own onboarding knowledge base in five simple steps.
5 benefits of having a knowledge base
6th August 2025
In this blog, we’ll explain 5 benefits of having a knowledge base and why your business should have one too.
What should a good knowledge base have?
31st July 2025
In this blog, we’ll list 5 important things every good knowledge base should have.
How to Start a Knowledge Base
17th July 2025
In this blog, we’ll explain 6 simple steps you can follow to get started with your knowledge base.
What Is a knowledge base system?
10th July 2025
In this blog, we’ll explain what a knowledge base is, how it works, and why it’s great for businesses, teams, and customers.