A clean, powerful knowledge base builder... without the bloat!
Create online guides, help centres and manuals with ease. Simple, fast and made for clarity.
Why choose Webfactory KnowledgeBase?
No learning curve
Intuitive editor, ready to go. Get started immediately with our user-friendly interface.
Fast setup
Launch in no time with no tech skills. Set up your knowledge base in minutes, not hours.
Mobile friendly
Fully responsive across all devices. Access your knowledge base on any device, anywhere.
Your branding
Add your logo and brand colours. Customise your knowledge base to reflect your identity.
Smart search
Let users quickly find what they need with our smart search functionality.
Custom domains
Use URLs like help.yoursite.co.uk. Enhance your brand recognition with a unique domain.
SSL included
Secure browsing out of the box. Protect your users’ data with built-in SSL encryption.
Access control
Restrict access to your knowledge base by password or IP address.
Latest news & articles
Why a Webfactory KnowledgeBase works alongside your website
18th March 2026
In this blog, we’ll explain the difference between a website and a knowledge base and the benefits of having one.
How to reduce support tickets with a knowledge base
10th March 2026
In this blog, we’ll explain how a customer support knowledge base can lower support requests and improve your overall customer experience.
Internal vs External Knowledge Bases: What’s the Difference?
18th February 2026
In this blog, we’ll explain the difference between internal and external knowledge bases, how each one works, and why your business might need one or both.